Video – Becoming a Trusted Advisor – Practice Made Perfect Episode #3

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Video – Becoming a Trusted Advisor – Practice Made Perfect Episode #3

 People tell us all the time that what we are aiming to be to our clients is a “trusted advisor”.  But what does that mean? How do we go about gaining that title? And how do we know when we get there?  That is what we will discuss in this episode.

Until next time!

By |June 4th, 2016|Categories: Building relationships|1 Comment

One Comment

  1. Lonny Rosen June 9, 2016 at 2:23 pm

    Jane,

    Great video and great advice, as always!

    Just one caveat: professionals should be cautioned against manufacturing opportunities to fulfil promises. Several times at events I have attended, a professional has steered the conversation towards something in which I was not interested, and a few days later I have received an article or book on the subject with a note reading “as promised.” The professional clearly wanted to make and fulfil a promise, but it came across as manipulative and reduced her or his trustworthiness, in my view.

    If professionals wait for the right opportunity and listen to what the person with whom they are building trust actually wants or needs, this can be an excellent tool for building trust.

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